Payment Policy

Effective Date: February 25, 2025

At Urbisonali, we aim to provide a seamless and secure shopping experience. This Payment Policy outlines the methods of payment we accept and the terms related to transactions on our website.

1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard, American Express
  • PayPal
  • Apple Pay (where available)
  • Bank Transfers (for large orders or special arrangements)

2. Payment Process
All payments must be made in full at the time of purchase. When you place an order, the payment will be processed securely through our payment gateway. Once your payment is successfully processed, you will receive an order confirmation email. If there is any issue with processing the payment, we will notify you immediately.

3. Billing Information
To complete your purchase, we require accurate billing information, including your name, address, and payment details. Please ensure that all the information you provide is correct to avoid delays in processing your order. We may also verify your payment information before shipping your order.

4. Currency
All prices on Urbisonali are listed in USD (United States Dollars). If you are ordering from outside the United States, the final charge will be in USD, and your payment provider will handle any currency conversions, if applicable.

5. Taxes
Sales tax is applied to all orders as required by state and local laws. The tax rate may vary based on your delivery address. The applicable sales tax will be calculated and displayed at checkout before you confirm your purchase.

6. Payment Security
We take the security of your payment details very seriously. Our website uses advanced encryption technology to protect your personal and payment information. We do not store your credit card details on our servers. All transactions are processed through secure, PCI-compliant payment gateways.

7. Order Verification
In some cases, we may request additional verification or documentation before processing your order, especially for large transactions or international orders. This helps to protect both you and us from fraudulent activity.

8. Failed Transactions
If your payment fails or is declined for any reason, your order will not be processed, and you will be notified immediately. You may then choose to update your payment method or contact your payment provider for assistance.

9. Payment for Pre-Orders or Custom Orders
For pre-orders or custom-made items, full payment is required at the time of order. Delivery times for these products may vary, and we will notify you of any changes to estimated delivery schedules.

10. Refunds and Cancellations
Refunds for canceled or returned orders will be issued in accordance with our Return & Exchange Policy. Refunds are processed back to the original payment method used during the purchase.

11. Contact Us
If you have any questions or need further clarification about our payment policy, please don’t hesitate to contact us:
Email: info@urbisonali.com
Phone: (804) 265-8635